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Privacy Policy

Our commitment to privacy:

This privacy policy covers the collection, use and disclosure of your personal information on any form both written and electronic, by CruiseShips.com. We know that ensuring your personal information is important, which is why CruiseShips.com takes every effort to protect your privacy and confidentiality. The collection of your personal information is governed by the personal information protection electronic documents act (the "act"). The type of information collected, how it is used, and how to ask questions and provide feedback is all answered in this privacy policy.

Please note that our website may contain links that direct to other sites that are operated by outside third party companies and affiliate sites who are not legally required to comply with CruiseShips.com’s privacy policy. CruiseShips.com is not responsible for the actions of these third party or affiliate sites. It is the user’s responsibility to review and understand the privacy policies in place on any external third party websites in which they decide to use.

In using our website or submitting your personal information to CruiseShips.com, you acknowledge your agreement to CruiseShips.com’s privacy policy.

Cookies and tracking technologies:

A cookie is a small text file that can collect and store information on your internet browser. When you use CruiseShips.com it is likely we will assign you a cookie. CruiseShips.com uses cookies to track and understand how you use our website, to ensure we are showing you the best content and dynamic ads, and to improve the overall performance of our site. Cookies will often recall the selected preferences from your last visit to our website which allows us to enhance your next experience on our site by presenting you with both options and results based on your previous visit. Unless you set your computer preferences to alert you when a cookie is being stored, cookies are something that you will not generally know about, but are used with the intention of improving your online experience.

If you are concerned about the use of cookies on your computer, you do have the option to turn them off in the web browser settings on your device. When you choose to opt-out of using cookies this may prevent you from viewing our website in entirety, particularity pages that require registration of personal information.

It is important to know that when you view a third party advertisement you may be assigned a cookie. CruiseShips.com does not have control over cookies used by outside advertisers or third party websites, this applies to advertisements placed on our website by third parties.

CruiseShips.com may use other technologies across our website such as Web Beacon or Gif, to both manage and customize our advertising efforts. When you access these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies. If you turn off cookies, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

When you visit CruiseShips.com, many of our pages use third-party advertising companies to serve ads. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that may be of interest to you.

We use IP (internet protocol) addresses, to gather demographic and statistical information about our users, for systems administration and to diagnose problems with our servers and to administer our websites. IP addresses may also be used to allow our third party advertising providers to display more targeted advertising and content.

In order to provide our advertisers with better insight on targeted advertising opportunities and to provide users with more relevant content and advertisements, we may choose to track and analyze anonymous usage and browsing patterns.

By submitting your personal information to CruiseShips.com or using the site, you signify your agreement to the terms and conditions of this Privacy Policy.

Who does CruiseShips.com disclose personal information to, and why?

CruiseShips.com may disclose your personal information under the following circumstances:

To provide you with Marketing Offers, CruiseShips.com may disclose your personal contact information to affiliates and selected sponsors and advertisers. If you do not wish to receive Marketing Offers, you may opt-out at any time by following the opt-out procedure below.

CruiseShips.com may transfer your personal information to third party service providers in order to fulfill your order or perform processing and other specialized services (such as credit card or payment processing, prize fulfillment of our contests, management of customer service requests, and product delivery).

Your personal information may be processed and stored outside of the province in which you reside and/or outside of Canada by us, an affiliate or a third party service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.

CruiseShips.com may disclose your personal information to our affiliates for internal audit, management, billing or administrative purposes.

CruiseShips.com may disclose your personal information to third parties if you have violated our terms of service or conditions of purchase, or if we need to comply with applicable laws and lawful governmental requests, other legal and regulatory authorities and for other legal reasons.

CruiseShips.com may disclose your personal information on a confidential basis to parties connected with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of our business or assets, including for the purposes of determining whether to proceed or continue with such transaction or business relationship or fulfilling any records or other reporting requirements to such parties.

Consent and opt-out policy:

In general, CruiseShips.com seeks consent to use your personal information in accordance with our opt-out policy. Except as set out in this section, CruiseShips.com obtains your express opt-in consent to use or disclose sensitive personal information.

If you do not wish to receive Marketing Offers, you may opt-out at any time by doing either of the following:

  1. Follow the instructions at the bottom of any email Marketing Offer you receive.
  2. Email Customer Service at support@CruiseShips.com and request that your personal information not be used for Marketing Offers.
    *Please note opt-out requests can take up to 2-4 weeks to fully process.

Generally, when you provide us with your personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this Privacy Policy, if applicable, or otherwise at the time of collection. We reserve the right to use and disclose your personal information without your consent where required or permitted by law, for example, if we have reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law, in order to protect or defend our legal interests, or to comply with applicable laws and lawful governmental requests.

We will give you access to the information we retain about you within a reasonable time, upon written request, satisfactory identification and proof of entitlement. In some cases, we may not provide access to personal information in our possession or control. If we deny your request, we will advise you in writing of the reason for the refusal and you may challenge our decision.

Addressing concerns about your privacy:

CruiseShips.com encourages you to contact us with any questions or concerns you have about your privacy or this Privacy Policy. If you have a question concerning CruiseShips.com's Privacy Policy, or if you have any concerns, please contact Customer Service at: 1.888.919.3433 or privacy@CruiseShips.com